Shipping & delivery
1. Domestic and International Shipping
Smartguard Securtech provides shipping services for both domestic and international markets through registered shipping agents in India. Our shipping policy covers orders placed through various platforms including e-commerce, social media marketing, direct selling, and bulk orders through channel partners.
2. Shipping Methods
We offer a variety of shipping methods to meet the needs of our customers:
Standard Shipping: Orders are typically processed and shipped within 1-2 business days for domestic shipments and 3-5 business days for international shipments. Delivery times may vary based on the destination and customs clearance procedures.
Express Shipping: For expedited delivery, we offer express shipping options with delivery times ranging from 1-3 business days for domestic shipments and 2-5 business days for international shipments.
3. Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of the package. Customers can view the shipping charges during the checkout process before completing their purchase.
4. Free Shipping
We offer free standard shipping on orders above a certain value for both domestic and international shipments. This threshold may vary depending on promotional offers and campaigns.
5. Shipping Partners
Smartguard Securtech collaborates with reputable shipping carriers and logistics partners to ensure reliable and timely delivery of orders.
6. Tracking Orders
Customers receive tracking information via email or through their account on our website to monitor the status of their orders throughout the shipping process.
7. Shipping Restrictions
We ship to locations within India and internationally, subject to the shipping policies and regulations of each country.
Certain products may be subject to shipping restrictions or require special handling due to their nature or regulatory requirements.
8. Product Categories
Smartguard Securtech offers two main categories of products:
i) Software/Applications: We provide sales and time-bound subscription sales of software applications tailored for safety and security purposes.
ii) IoT Devices and Solutions: Our product range includes GPS devices, GSM CCTV cameras, home security solutions, school bus management solutions, waste management solutions, and more.
9. Returns and Exchanges
For information on our returns and exchanges policy, please refer to our Returns Policy.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer support team at support@smartguardsecurtech.in .
11. Policy Updates
Smartguard Securtech reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Smartguard Securtech, customers acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.